Basic English Quiz

"Telephone Conversations"

Pre-Listening Exercise

Practice your telephone skills by calling a friend and/or leaving a message at your school for one of your teachers.

Listening Exercise

Listen to the recording and choose the best response to each question or statement. Then, review the script to this listening activity at the bottom of the page.

1. May I ask _____________ calling?

May I ask who's calling? (This is Bob Hall.)

2. I'm sorry, but she's out to _________ right now.

I'm sorry, but she's out to lunch right now. (I'll call her after lunch.)

3. Could I have your __________?

Could I have your telephone number, please? (Yes. It's 532-9843.)

4. ______________ message?

Would you like to leave a message? (No. I'll call later.)

5. Could ______________ please?

Could you spell your name, please? (It's spelled T . . I . . M.)

6. _________________?

I'll be sure to give her the message. (Thank you.)

7. _________________?

I'm sorry, but he's in a meeting now. (Do you know when it'll be over?)

8. _________________?

I'm sorry, but he won't be back to the office until Thursday afternoon. (Alright. Please tell him Jeff called.)

9. _________________?

Mr. Jones would like to reschedule Wednesday's appointment to next Monday at 10 o'clock. (Sure. No problem.)

10. _________________?

Shall I have her call you back later today? (No. Just tell her I called.)

Post-Listening Exercise

Finish these sentences with your own ideas.

  1. When is your birthday? >> 
    My birthday is on ________.
  2. When is the next holiday in your country? >>> 
    The next holiday in my country is on ______.
  3. When does school end? >>> 
    In my country, school ends on ________.
  4. When does spring begin in your country? >>> 
    Spring begins on ________.
  5. ________ (your own idea)

Listening Script

  1. May I ask who's calling? (This is Bob Hall.)
  2. I'm sorry, but she's out to lunch right now. (I'll call her after lunch.)
  3. Could I have your telephone number, please? (Yes. It's 532-9843.)
  4. Would you like to leave a message? (No. I'll call later.)
  5. Could you spell your name, please? (It's spelled T . . I . . M.)
  6. I'll be sure to give her the message. (Thank you.)
  7. I'm sorry, but he's in a meeting now. (Do you know when it'll be over?)
  8. I'm sorry, but he won't be back to the office until Thursday afternoon. (Alright. Please tell him Jeff called.)
  9. Mr. Jones would like to reschedule Wednesday's appointment to next Monday at 10 O'Clock. (Sure. No problem.)
  10. Shall I have her call you back later today? (No. Just tell her I called.)