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More of Randall's Favorite Learning Resources
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When you hear the words "Video Rental Shop," what images come to your mind (i.e., the kind of store, the types of goods being rented, the policies of the store, prices, etc.)?
Listen to the conversation again as you read the Quiz Script. Review the Explanation of Answers.
Roleplay the conversation with a partner. Then pretend the customer returns the videos late and roleplay the situation again. The customer should come up with a reason for the delay in returning the videos. Then, think about real-world situations? Do some research and find out how video rental companies deal with late videos.
Research two online movie rental services and compare them in terms of price, service, movie selection, and delivery. Discuss your findings.
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