Make a list of all of the reasons why a person may not be able to take a call (e.g., she's out of the office, he's on another line, etc.). When you do take a call, be sure to repeat the caller's name, number, and message before you hang up to confirm that you have the correct information.
HELPFUL TIP: Using calling cards is a great way to stay in touch with friends and family overseas because they can be used from any phone.
At times, people may need a voice mail service to keep track of their incoming messages. In addition, some teachers even use such services, including Google Voice, to communicate with students and even perform speaking tests. Thus, search online and compare at least two companies that provide voice mail services and compare pricing and features.
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