Website Information

[ Quiz Script ]

Telephone Conversations
Taking and Leaving Messages
Basic Level
I. Pre-Listening Exercises
II. Listening Exercises
IIII. Post-Listening Exercises

I. Pre-Listening Exercises [Top]

Talking on the phone is sometimes difficult because you can talk face-to-face with the other person, but you can speak better on the phone as you study common telephone expressions.

  • Hello. Is Cindy there?
    >> Just a minute please.
  • May I leave a message for Mike?
    >> Sure. Go ahead.
cell phone

II. Listening Exercises [Top]
Listen by pressing the "Play Audio" button. Then, select the correct answer for each sentence or question, which may be missing one or more words. Press the "Final Score" button to check your quiz.

Loading the player ...
[ What are these different audio choices? ]
[ Other Audio Options: Play RealMedia | Play Window Media ]

1. May I ask ________________ calling?
A. Ms. Smith, please.
B. I'll call tomorrow.
C. This is Bob Hall.

2. I'm sorry, but she's out to ___________ right now.
A. Okay. I'll call her right now.
B. I'll call her after lunch.
C. Okay. Lunch time is fine.

3. Could I have your ____________________?
A. Yes. It's 532-9843.
B. My name's Greg Rodgers.
C. My zip code is 09783.

4. ___________________________________ message?
A. No. I'll call later.
B. Yes. Go ahead.
C. Yes. Please give him the message.

5. Could ________________________________________ please?
A. I work for Sony.
B. It`s spelled T . . I . . M.
C. That's correct.

6. _____________________________________________________?
A. Here's the message.
B. No. I'll call later.
C. Thank you.

7. _____________________________________________________?
A. Okay. Then, I'll meet him now.
B. Do you know when it'll be over?
C. Sorry. I can't meet him now.

8. _____________________________________________________?
A. I'll call him Thursday morning.
B. Alright. Please tell him Jeff called.
C. Have him call me on Wednesday at 3:00.

9. _____________________________________________________?
A. Next Wednesday would be fine.
B. Sorry. I'm busy on Monday at 11:00.
C. Sure. No problem.

10. _____________________________________________________?
A. Yes. I'll call her later.
B. No. Just tell her I called.
C. Yes. Tomorrow is fine.

Score =
Correct answers:

Listen to the sentences again as you read the Quiz Script.

III. Post-Listening Exercises [Top]

Practice your telephone skills by calling a friend and/or leaving a message at your school for one of your teachers.

Now, write your opinions on a similar topic at Randall's ESL Blog HERE.

Randall's Sites: Daily ESL | ESL Blog | EZSlang | Train Your Accent | Tips For Students | Hiking In Utah

Randall Davis. All rights reserved.
Read complete Terms of Use for more information.

Using This Site