Instructions: Click the "Play" button and listen to the recording. Then write the words you hear in the correct blank.
Ronald: Yes, I'd like to make an appointment to see Dr. Carter, please.
Receptionist: Is this your first (1)?
Ronald: Yes it is.
Receptionist: Okay. Could I have your name please?
Ronald: Yes. My name is Ronald Schuller.
Receptionist: And may I (2) who referred you to our office?
Ronald: Uh, I drove past your office yesterday.
Receptionist: Okay. How about the day after tomorrow on Wednesday at 4:00 O'clock?
Ronald: Uh. Do you happen to have an (3) in the morning? I usually pick up my kids from school around that time.
Receptionist: Okay. Um . . . how about Tuesday at 8:00 A.M. or Thursday at 8:15 A.M.?
Ronald: Uh, do you have anything (4), like 7:30?
Receptionist: No. I'm sorry.
Ronald: Well, in that case, Thursday would be fine.
Receptionist: Okay. Could I have your phone number please?
Ronald: It's 643-0547.
Receptionist: Alright. And what's the (5) of your visit?
Ronald: Uh . . .
Receptionist: Yes sir.
Ronald: Well, to tell the truth, I fell from a (6) two days ago while painting my house, and I sprain my ankle when my foot landed in a paint can. I (7) a few scratches on my hands and knees, but I'm most concerned that the swelling in my ankle hasn't gone down yet.
Receptionist: Well, did you put ice on it immediately after this happened?
Ronald: Well yeah. I just (8) the paint can with ice and . . .
Receptionist: And so after you removed the paint can . . . Sir, sir, Mr. Schuller, are you still there?
Ronald: Well that's part of the (9). Uh, the paint can is still on my foot.
Receptionist: Look, Mr. Schuller. Please come in today. I don't think your (10) can wait.