- May I ask who's calling? (This is Bob Hall.)
- I'm sorry, but she's out to lunch right now. (I'll call her after lunch.)
- Could I have your telephone number, please? (Yes. It's 532-9843.)
- Would you like to leave a message? (No. I'll call later.)
- Could you spell your name, please? (It's spelled T . . I . . M.)
- I'll be sure to give her the message. (Thank you.)
- I'm sorry, but he's in a meeting now. (Do you know when it'll be over?)
- I'm sorry, but he won't be back to the office until Thursday afternoon. (Alright. Please tell him Jeff called.)
- Mr. Jones would like to reschedule Wednesday's appointment to next Monday at 10 O'Clock. (Sure. No problem.)
- Shall I have her call you back later today? (No. Just tell her I called.)
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